UX Initiatives

Creating a work environment that propels our team forward. 

My Core Values at Work…

Efficiency

Finding ways to improve our workflow, both within the design team and across different functions, for every project I work on. I have introduced various process enhancements and templates to ensure clear team alignment.

Collaboration

Creating collaborative spaces is crucial for remote teams spanning different time zones. I have developed various remote and asynchronous workshops to encourage team-wide participation.

Inclusion

Establishing an inclusive workspace that represents the clients we serve is crucial. I collaborate with the Social Impact Product Team, Black Employee Resource Group, and MentorConnect.

Product Enhancements

While working on the Indeed Research team, we handled a wide range of projects, from small quick initiatives to large experimental features. I noticed that these different project types required specific terms to clearly describe the type of work and a defined approach. As a result, I coined the terms “Product Enhancements” and “Product Innovation”. The slides below provide detailed information about these pathways.

Cross Team Collaboration

While working remotely for a global company, I noticed that different teams were duplicating efforts and working in isolation on similar or related projects. To address this, I initiated monthly cross-team stand-up meetings and work-share calls. These meetings improved collaboration and provided better visibility into each team’s work.

Mentor Connect

I’m an active mentor with the MentorConnect program. I work with people within the Indeed organization who want to transition to the UX field. I provide support along their journey, including resume and portfolio reviews, advice, connecting them to my network, and Figma demos.

Social Impact Partnership

I pioneered the partnership between Mobile Apps and the Social Impact Product Team. Their team is responsible for measurable improvements within Indeed, focused on inclusive hiring. This partnership led to knowledge and skill sharing, members of their team regularly auditing our designs, and partnership on major projects.

Black ERG

I facilitated the collaboration between Indeed’s Black Employee Resource Group (ERG) and external non-profits. These connections provided Indeed with insight into unique organizations fostering diverse talent in the tech industry.

Figma Template Creation

I was part of a team with 7 designers working across different time zones. We all had different ways of organizing our Figma files, which made it difficult for our engineers and product managers to work with them. To address this issue, I collaborated with another designer to create a reusable Figma template, aiming to bring more consistency and efficiency to our work.

Chels has demonstrated a strong understanding of balancing user needs with the team's roadmap. She effectively prioritized key flows and features to ensure that the MVP addresses the most critical user requirements while aligning with overall project goals.

Dalrae Kim Senior UX Desginer

Chels's ability to influence and bring together cross-functional and cross-team partners. She was particularly effective in addressing feedback from Product and Engineering, thoughtfully pushing back when needed to keep everyone aligned on the project’s direction.

Aichen Sun UX Designer at Indeed

Chels collaborates great with engineering over the course of her projects. I appreciate that she is flexible and listens to others’ feedback, and works hard to create alignment without compromising the user experience or her vision.

Ananyaa Ravi Senior Product Manager